Thread: Enterprise rent a car

bad service enterprise , i had a car accident a few weeks ago and already had a bad time of it with the guy who hit my car's insurance company giving me the run around but to make things worst when i finally got the rent a car it was from enterprise i never had a problem with them til now, first of all they were suppose to give me a car that is similiar to my own car and i got some small car that i can barely fit into along with a baby and a car seat.also the registristration sticker on the license plate still reads july of 2010 the front tags are for aug of 2011 and then also i thought it was policy to fill the gas tank it wasn't even half full when i received it and the guy seem like he was in a rush to get me into the car.just seems like nothing has been right .even wrote a letter to their offie and no write back thanks enterprise for nothing.can't wait to get my suv back so me and my family can feel safe again

We found your complaint of the same nature on the site complaintsboard.com and replied to this issue there where we said:

I apologize for your frustration and that you haven't gotten a response to your letter. I would certainly like to address your concerns further. Please email me, care[at]enterprise.com with your full name, contact information, the exact rental location and your rental agreement number (all numbers).

When emailing please list reference #100831-002541 in the subject line.

- Elizabeth with Enterprise Rent-A-Car