Thread: TD Floors 4 Less is unethical and unprofessional

We contracted TD Floors for Less to install carpet in our new home. Anthony Dickerson (the owner of the company) came to our home and gave us an estimate of $1800 total cost. He stated that it would be at least 32oz carpet and "stainmaster", we chose the color from the swatches he provided. I paid Mr. Dickerson an $1100 deposit the week before install.On install day, October 21, he called and asked me if it was ok if the carpet was a little darker than we originally chose. I advised him this was fine as long as it met the other specifications we agreed on. Later on the day of install he called again and asked if it was ok if the carpet was a little lighter than we originally chose. I advised him I would meet him at the house. Once we arrived at the house, we realized the carpet had already been cut and laid in each room. I picked up a piece of the carpet and questioned Mr. Dickerson as to the quality of the carpet. He assured me that it was in fact 32oz carpet and "stainmaster" that it just needed to be "fluffed up" from being in the roll. He promised me that this was in fact the carpet we had chosen and met the specifications we had discussed. Not knowing anything about carpet, I allowed the install to proceed, trusting his word. Prior to leaving he provided me with a receipt and advised that he would send me the "stainmaster" warranty via email (it was never received). He also requested I pay him the balance due of $700 so he can pay his employees. I paid him $700 in cash.Once the installation was completed, I went back to the house and inspected the carpet again, suspicious that we had been taken advantage of. I took a sample of the carpet to two reputable carpet retailers, both of which advised me that the carpet is not in fact 32oz, it is 18-20oz. Not only was the carpet considerably less quality than we were promised but it was also stated to us that it is doubtful it is "stainmaster". Armed with this information, i contacted him on Monday October 25. I advised him that we had reason to believe the carpet he installed was not what he had quoted us. He stated that his retailer advised him this was 32oz carpet and that is the only thing he has to go by. I advised him that after 8 years in business he has to know better than that. I advised him that we wanted the carpet removed and for him to install what we were promised and quoted for. He said that he wished we had told him before he installed it. I advised him that I did question the quality of the carpet but believed him when he so adamantly claimed it was in fact the carpet we chose and the quality we were promised. He stated that he would need a couple of days to work something out. I told him that was fine. On Wednesday October 27,I called Mr. Dickerson to get an update on the status of the carpet, I left a message. Everyday since then I have called him and left messages pleading for him to make this right so we can move our family into our new home. These messages have been in vain. He has yet to return a single phone call since October 25. We are a family of four who have saved and sacrificed for over a year to buy this home which was a HUD foreclosure. The carpet had to be replaced before we moved our two small children into the home. He was referred to us by our real estate agent and friend. We trusted him to deliver the product he promised and he has blatantly failed to do that or make any attempt to right this injustice. We have not moved into the home in hopes that we would have this issue resolved beforehand. We do not have the money to hire an attorney, nor do we have the money to replace the carpet ourselves. I looked up information on small claims court/Magistrate Court and I am willing to go this route if we have to. However, the county he lives in is over and hour away and I am a stay at home Mom to two boys under 2 years old. Therefore it would be very difficult for me to go through the process of filing a suit against him. We are not sure where to turn or what to do at this point.

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I also have a floor but its wood floor i make is strong more than wood and want to reconstruct how can i make it .???