Beware the Mayan Palace Scam
My family got ripped off with the Mayan Palace Resort timeshare company. We admit it we took the bait and failed to read the fine print that was zipped in 15 minutes of frantic paper signing at the tail end of our (90 minute tour)/ 5 1/2 hour ordeal. The company Mayan Palace resorts has it's Home offices in Guadalajara, Jalisco, Mexico. However, even if we had done so, it would have been too late to return and cancel our contract.
Beware the bait and switch tactics; The sales rep showed us the upgraded version of the timeshare, when we asked isf we could see the timeshare we would be buying we were given the excuse that the model we were buying was closed. Needless to say the model that we were shown was very nice and so we took the bait. We came back the following day and saw what we had really bought. It was nothing like the model we were shown.
We wrote a cancellation email within 3 days time but to no avail, the fine print had we read it more clearly stated we needed to mail everything back to the Home office Guadalajara, Mexico with confirmation receipt within five (5) days. Even had we read and understood this clause, it would not have made it. We're talking Mexico here!
Lessons learned: Never buy a timeshare from the timeshare people. They're alwaya cheaper after market. Never buy a foreign timeshare as they're laws are used to protect the timeshare company. At the end of 90 minute stand up and walk away, of course ask for your free gift!
Now, what we're left with is possibly our deposit is gone and the remaining contract balance due on August 20th. I sent a confirmation of cancellation by registered mail to both the corporate office and the resort legal representative I have not received a confirmation as yet.
Has anyone experienced a similar situation? Thanks for any replies.